Patient Service Front Desk Specialist - Part-Time

Talentify; Annapolis (MD); On-site; USD 14,000 - 22,000; Part time

Job summary

Talentify in Annapolis, MD is seeking a Patient Service Specialist to greet and register patients, schedule appointments, and handle front-desk operations at our outpatient physical therapy center.

This part-time role requires strong customer service skills, prior healthcare office experience preferred, and involves processing co-pays, handling insurance verifications, and coordinating with clinical and business teams.

Qualifications

• High School Diploma or GED required.
• Experience in healthcare office setting preferred.
• Customer service skills required.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Customer service skills

Healthcare office experience

Education

High School Diploma or GED

Job description

Talentify in Annapolis, MD is seeking a Patient Service Specialist to greet and register patients, schedule appointments, and handle front-desk operations at our outpatient physical therapy center.

This part-time role requires strong customer service skills, prior healthcare office experience preferred, and involves processing co-pays, handling insurance verifications, and coordinating with clinical and business teams.