Patient Service Front Desk Specialist — Medical Office

Select Medical; Naples (FL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Mentorship & orientation

PTO (paid time off)

Health benefits (medical, RX, vision,

401(k) retirement plan

Job summary

Select Medical in East Naples, FL is seeking a Patient Service Specialist to greet and register patients, schedule appointments, and handle payment and insurance verifications at the front desk of our outpatient physical therapy center. You will interact with patients and other stakeholders to ensure a smooth visit experience.

The role requires a high school diploma or GED and at least 1 year of front desk experience; preferred is medical office experience or therapy exposure.

Qualifications

• High School Diploma or GED.
• 1 year of Front Desk Experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Customer service

Education

High School Diploma or GED

Job description

Select Medical in East Naples, FL is seeking a Patient Service Specialist to greet and register patients, schedule appointments, and handle payment and insurance verifications at the front desk of our outpatient physical therapy center. You will interact with patients and other stakeholders to ensure a smooth visit experience.

The role requires a high school diploma or GED and at least 1 year of front desk experience; preferred is medical office experience or therapy exposure.