Patient Service Coordinator- Vascular

Hartford HealthCare; Hartford (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Hartford HealthCare Medical Group seeks a patient services specialist to provide administrative support in an outpatient clinic. You will greet patients, verify demographics, schedule appointments, and handle billing tasks.

The role requires strong communication, teamwork, and computer skills; Epic experience and MS Office are highly preferred. High school diploma required; previous medical office experience is a plus.

Qualifications

• High school diploma or equivalent required.
• Experience in a fast-paced medical office preferred.
• Epic software experience preferred.
• Strong communication and teamwork skills.
• Proficiency with Microsoft Office and data entry.

Responsibilities

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification. Schedules and confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles daily reports.
• Provides general office and clerical support to outpatient/medical office.
• Understanding of different insurance carriers and plans. Communicates financial obligation to patients.
• Accurate data entry skills and proficiency with PC.
• Excellent communication and customer service skills.
• Manage claims holds due to coding or registration errors.
• Other Duties as assigned.

Skills

communication skills

customer service

data entry

Education

High school diploma or equivalent

Tools

Epic

Microsoft Office

Job description

Location Detail: 85 Seymour Street - HHMOB (10117)

Shift Detail: Mon-Fri

Work where every moment matters.

Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.

Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.

Job Summary

Works in a customer service capacity providing administrative and clerical support to patients and customers in an outpatient clinic and/or medical office setting.

Responsibilities

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
• Provides general office and clerical support to assigned out-patient/medical office.
• Understanding of different insurance carriers and plans. Obtains financial and communicates financial obligation to patients.
• Accurate data entry skills and proficiency with PC.
• Excellent communication and customer service skills.
• Manage claims holding due to coding or registration errors.
• Other Duties as assigned.

Qualifications

Education

• High school diploma or equivalent preferred.

Work Experience

• Relevant experience in a fast-paced medical office highly preferred.
• Epic experience preferred.
• Proven ability to work effectively in a team environment.
• Excellent verbal communication skills. Ability to communicate in other languages highly desirable.
• Strong computer skills. Solid working knowledge of Microsoft Office software.
• Basic working knowledge of medical terminology.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.