Patient Service Coordinator III

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 26,000 - 43,000; Full time

Job summary

Johns Hopkins Medicine in Baltimore, MD is seeking a Patient Service Coordinator III to manage all non-clinical aspects of the patient encounter and help ensure an ideal patient experience.

The role requires friendly, courteous service and proficiency with scheduling, registration, and billing systems to expedite administrative tasks and support patient care.

Qualifications

• High School Diploma or equivalent required.
• 1 year experience preferred in healthcare or customer service.
• Ability to operate scheduling and billing systems.

Responsibilities

• Handle all administrative aspects of the patient encounter.
• Assist patients to achieve ideal patient encounter.
• Maintain accurate information to facilitate the encounter.

Skills

Customer service

Administrative support

Education

High School Diploma or Equivalent

Job description

Position Summary:

• The Patient Service Coordinator III will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter
• Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins
• Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems

Education:

• High School Diploma or Equivalent

Work Experience:

• 1 year experience

Shift:

• Full Time (40 hours);7:30am-4:00pm
• Day Shift
• Non-Exempt

Salary Range: Minimum 18.87/hour - Maximum 31.15/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.