Patient Service Coordinator (Front Office) - Scarborough, ME

Cq-Partners; Saco (ME); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Guaranteed hours

Paid Holidays

Paid time off

Retirement plan

Healthcare (paid in part)

Job summary

Finetone Hearing in Scarborough, ME is hiring a full-time front office coordinator to join a warm, caring team and provide excellent patient care. The role focuses on greeting patients, scheduling appointments, and handling check-in/out procedures in a busy clinical setting.

You will work Monday–Thursday, 8:00–5:00, with responsibilities including phone reception, reminders, and basic administrative duties. Training for hearing aid cleaning/repairs will be provided.

Qualifications

• Good computer and smartphone skills are essential.
• Prior medical office and insurance experience preferred.
• Ability to multi-task and stay organized.
• Excellent verbal and written communication.
• Detail oriented with a team-player attitude.

Responsibilities

• Greet patients face-to-face and over the phone.
• Schedule and manage appointments; send reminders.
• Check patients in/out and collect payments as needed.
• Perform administrative duties as required by the office.
• Assist with minor hearing aid cleaning/repairs (training provided).

Skills

Good computer skills

Smartphone skills

Customer service

Organizational skills

Multi-tasking

Team player

Communication skills

Job description

Who We Are:

Finetone Hearing is a family-owned hearing center dedicated to helping the people of Maine experience better communication through the use of hearing aids. We offer the latest hearing aid technology and are experts in fitting, programming, and repairing devices. We can help adult patients of all ages find a truly individualized solution to help them hear better and live a more enjoyable quality of life. We have been helping patients to hear better in the community for over 30 years.

Finetone Hearing in Scarborough, ME is seeking to hire a full-time front office coordinator.

We are looking for someone who wants to be part of a warm and caring team to provide excellent patient care.

We want you to bring your passion, skills, and drive to help patients while creating “wow” experiences at every visit!

Schedule/ location: Monday – Thursday – 8:00 – 5:00.

What You Will Do:

• Greet patients professionally face-to-face as well as on the phone.




• Schedule appointments. Phone reception, appointment reminders, invitations.




• Check patients in and out, collecting payments as needed.




• Administrative office duties as needed.




• Clean/ minor repair hearing aids (training will be provided).

What You Will Need:

• Good computer and smart phone skills a must.




• Prior Medical Office and insurance experience preferred,




• Ability to multi-task.




• Organizational skills.




• Great communication skills both verbal and written.




• Detail oriented.




• A team player.

What We Offer You:

• Guaranteed hours and schedule




• Paid Holidays




• Paid time off




• Retirement plan




• Healthcare (paid in part by the practice).