Patient Scheduling Specialist - Part-Time Day Shift

Hendrick Medical Center; Brownwood (TX); On-site; USD 44,083,000 - 57,859,000; Part time

Job summary

Hendrick Medical Center is seeking a part-time Scheduling Representative for day shifts. The role involves making patient appointments after procedures and may be combined with receptionist duties. Strong scheduling and communication skills are required to support physicians and staff.

Requirements include a high school diploma or GED and at least one year of scheduling experience. Proficiency with scheduling systems and a customer-service approach is essential for handling multiple tasks calmly

Qualifications

• Knowledge of medical practice protocols related to scheduling appointments.
• Knowledge of manual/computerized scheduling systems.
• Knowledge of customer service principles and techniques.
• Ability to communicate calmly with patients about appointments.

Responsibilities

• Make appointments for patients following medical procedures.
• Integrate scheduling tasks with other roles such as receptionist or medical assistant.
• Maintain master appointment schedule via manual or computerized means.
• Produce reports about appointment patterns as needed.

Skills

Scheduling systems

Customer service

Communication with clinicians

Multitasking

Data reporting

Education

High school diploma or GED

Tools

Scheduling software

Job description

Hendrick Medical Center is seeking a part-time Scheduling Representative for day shifts. The role involves making patient appointments after procedures and may be combined with receptionist duties. Strong scheduling and communication skills are required to support physicians and staff.

Requirements include a high school diploma or GED and at least one year of scheduling experience. Proficiency with scheduling systems and a customer-service approach is essential for handling multiple tasks calmly