Patient Scheduling Specialist

Hendrick Medical Center; Abilene (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

Hendrick Clinic South Internal Medicine is seeking a Scheduling Representative for a full-time, day-shift role (Mon-Fri, 8-5) to arrange patient appointments following clinic procedures.

The ideal candidate will have a high school diploma or GED and at least one year of scheduling experience, with strong knowledge of scheduling systems, customer service, and the ability to communicate clearly with physicians and patients.

Qualifications

• High school diploma or GED required.
• Minimum one year of experience in appointment scheduling.
• Knowledge of scheduling practices and patient flow.

Responsibilities

• Make appointments for patients according to practice procedures.
• Support other roles like receptionist or MA as needed.
• Generate reports on appointment patterns.
• Communicate scheduling details clearly to physicians and patients.

Skills

Scheduling knowledge

Scheduling software

Customer service

Communication with clinicians

Master schedule maintenance

Appointment pattern reporting

Multitasking

Emergency communication

Analytical thinking

Education

High School Diploma / GED

Tools

Scheduling software suite

Job description

Hendrick Clinic South Internal Medicine is seeking a Scheduling Representative for a full-time, day-shift role (Mon-Fri, 8-5) to arrange patient appointments following clinic procedures.

The ideal candidate will have a high school diploma or GED and at least one year of scheduling experience, with strong knowledge of scheduling systems, customer service, and the ability to communicate clearly with physicians and patients.