Patient Scheduling Coordinator

Hendrick Health; Abilene (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Hendrick Health seeks a Scheduling Representative to arrange patient appointments after procedures and collaborate with reception, registration, and medical assistants to keep the workflow smooth.

The role requires maintaining the master appointment calendar, communicating with physicians about scheduling preferences, and providing clear guidance to patients about their appointments, even during emergencies.

Qualifications

• Education: High school diploma or GED.
• Experience: Minimum one year in an appointment scheduling position.
• Skills: Knowledge of scheduling protocols and customer service practices.

Responsibilities

• Make patient appointments following medical practice procedures.
• Coordinate with reception, registration clerks, and medical assistants as needed.
• Maintain accurate master appointment schedules and generate routine reports.

Skills

Scheduling protocols

Scheduling systems

Customer service

Communication with clinicians

Master schedule maintenance

Reporting on appointment patterns

multitasking

Patient communication during illness/"

Situational analysis

Education

High school diploma or GED

Job description

Hendrick Health seeks a Scheduling Representative to arrange patient appointments after procedures and collaborate with reception, registration, and medical assistants to keep the workflow smooth.

The role requires maintaining the master appointment calendar, communicating with physicians about scheduling preferences, and providing clear guidance to patients about their appointments, even during emergencies.