Patient Scheduling Specialist — Growth & Benefits

Pandya Medical Center - Johns Creek, GA; Duluth (GA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Aetna Health insurance

Aetna Dental and Vision plans

401K match plan

Paid Time Off

Job summary

Pandya Medical Center in Duluth, GA, seeks a dedicated customer service representative to schedule patient appointments and handle incoming calls. This role requires strong communication skills and a commitment to patient satisfaction.

The ideal candidate should possess a High School Diploma and preferably have previous medical practice experience. Benefits include Aetna health insurance, paid time off, and a 401K matching plan. Join our compassionate team at Pandya Medical Center!

Qualifications

• Minimum High School Diploma required.
• Experience working with the public and strong communication skills.
• Previous medical practice experience strongly preferred.

Responsibilities

• Schedule patient appointments and manage incoming calls.
• Provide excellent customer service to patients and family members.
• Update patient demographics and verify account information.
• Assist in distribution of faxes and scans in EMR.

Skills

Customer service principles and techniques

Computerized scheduling systems

Microsoft Word and Excel

Healthcare EMR

Effective communication

Multitasking

Calm communication under pressure

Education

High School Diploma

Job description

Pandya Medical Center in Duluth, GA, seeks a dedicated customer service representative to schedule patient appointments and handle incoming calls. This role requires strong communication skills and a commitment to patient satisfaction.

The ideal candidate should possess a High School Diploma and preferably have previous medical practice experience. Benefits include Aetna health insurance, paid time off, and a 401K matching plan. Join our compassionate team at Pandya Medical Center!