Patient Scheduling Specialist - Care Coordination

Taleo; Columbus (OH); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Comprehensive benefits package

401k contribution

Equity stock purchase program

Incentive and recognition programs

Job summary

Caretenders Home Health in Columbus, OH, is seeking a Scheduling Specialist to manage patient referrals and visit schedules using an online scheduling system. You will assign patient assessments and other visits ordered by the physician and collaborate with the Team Leader to match clinicians to patient needs.

The role requires a high school education or equivalent, and 1+ years of scheduling experience in healthcare.

Qualifications

• High school education or equivalent experience.
• 1+ years of scheduling experience in a health care setting using an online scheduling system.
• Exceptional organizational, customer service, communication, and decision-making skills.
• Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits.

Responsibilities

• Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers
• Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits
• Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits
• Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate

Skills

Scheduling experience

Organizational skills

Customer service

Communication skills

Decision-making skills

Education

High school education

Job description

Caretenders Home Health in Columbus, OH, is seeking a Scheduling Specialist to manage patient referrals and visit schedules using an online scheduling system. You will assign patient assessments and other visits ordered by the physician and collaborate with the Team Leader to match clinicians to patient needs.

The role requires a high school education or equivalent, and 1+ years of scheduling experience in healthcare.