Patient Scheduling & Front Desk Coordinator

Sacramento Native American Health Center, Inc; Redding (CA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

403(b) retirement plan with matching

Long-term disability

Life insurance

Flexible spending account

Paid vacation

Paid holidays

Paid CME time and CME allowance

Employee assistance program

Jury duty pay

529 college savings plan

Educational reimbursement

Free telemedicine service

Job summary

Shasta Community Health Center in Redding, CA is seeking a Visit Coordinator to support the clinical team with front desk activities, scheduling, and patient registration. You will handle pre-registration, financial determinations, and EMR data entry.

You will greet patients, collect co-pays, balance cash, and ensure accurate charting while maintaining confidentiality. This role requires high school diploma and 35 WPM typing.

Qualifications

• High school diploma required.
• Typing 35 WPM or above.
• Ability to read, write, understand and spell English and medical terminology correctly.

Responsibilities

• Patient Scheduling and Registration: schedule patients accurately and reflect clinician availability; monitor no-shows and adjust slots.
• Check In: greet patients, enter demographic and financial information, collect co-payments, obtain records releases.
• Check Out: handle financial transactions, balance cash, handle calls and route outside routine issues to triage.
• Other Duties: communicate with clinical teams, maintain confidentiality of medical records, ensure accuracy of patient demographics and financial data; prep for next day’s clinic.

Skills

Computer skills

Calm demeanor

Decision making

Prioritization

Customer service

English proficiency

Education

High school diploma

Job description

Shasta Community Health Center in Redding, CA is seeking a Visit Coordinator to support the clinical team with front desk activities, scheduling, and patient registration. You will handle pre-registration, financial determinations, and EMR data entry.

You will greet patients, collect co-pays, balance cash, and ensure accurate charting while maintaining confidentiality. This role requires high school diploma and 35 WPM typing.