Patient Scheduling Coordinator: Fast-Paced, Impactful Role

USA-Clinics-Group-; Northbrook (IL); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Retirement Plan

Paid time off (PTO)

Job summary

USA Clinics Group is seeking a Patient Scheduling Coordinator in Northbrook, IL. You will connect patients with essential care, handle high-volume calls, and schedule appointments in a fast-paced, target-driven setting.

No prior medical experience is required as comprehensive training is provided; the role emphasizes empathetic communication and efficient appointment coordination within a growing outpatient network.

Qualifications

• Minimum 1+ years of call center experience in customer service.
• Exceptional verbal and written communication skills.
• Experience in the medical industry is preferred.

Responsibilities

• Handle inbound and outbound calls in a high-volume environment.
• Educate patients on services, benefits, and appointment details.
• Enter patient information and schedule appointments in the system.
• Meet KPIs related to scheduling and retention.

Skills

Call center

Customer service

Data entry

Communication

Tools

Word

Excel

Job description

USA Clinics Group is seeking a Patient Scheduling Coordinator in Northbrook, IL. You will connect patients with essential care, handle high-volume calls, and schedule appointments in a fast-paced, target-driven setting.

No prior medical experience is required as comprehensive training is provided; the role emphasizes empathetic communication and efficient appointment coordination within a growing outpatient network.