Patient Scheduler - Pulmonary & Allergy

trumed; United States; On-site; USD 35,000 - 48,000; Full time

Job summary

Truman Medical Center in Kansas City, MO seeks a Patient Scheduler for its Pulmonary & Allergy Clinics. The role acts as the first point of contact, guiding patients from appointment scheduling through check-in and checkout, while maintaining accurate records.

The ideal candidate has at least one year of customer service experience, strong verbal and written communication, and proficiency with scheduling software and EHR systems.

Qualifications

• Education: High school diploma or equivalent.
• Experience: At least one year of customer service.
• Communication: Excellent verbal and written communication.
• Tech-savvy: Proficient with computer hardware/software and patient management systems.
• Detail-oriented: Maintain accurate patient records.

Responsibilities

• Be the first friendly face: assist patients with scheduling, check-in, registration, check-out.
• Manage patient flow: keep clinic running smoothly with timely scheduling and check-ins.
• Accurate record keeping: enter patient demographics and financial information accurately.
• Communication Pro: answer calls, respond to requests, explain benefits and obligations clearly.
• Be the Scheduling Guru: manage the clinic schedule for an optimal patient experience.

Skills

Customer service

Verbal communication

Written communication

Phone etiquette

Scheduling software

Education

High school diploma

Tools

EHR systems

Appointment software

Job description

Truman Medical Center in Kansas City, MO seeks a Patient Scheduler for its Pulmonary & Allergy Clinics. The role acts as the first point of contact, guiding patients from appointment scheduling through check-in and checkout, while maintaining accurate records.

The ideal candidate has at least one year of customer service experience, strong verbal and written communication, and proficiency with scheduling software and EHR systems.