Front Desk Maestro: Pulmonary & Allergy Scheduling

Truman Medical Centers

Kansas City (MO)

On-site

USD 34,000 - 48,000

Full time

14 days+

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Job summary

Truman Medical Centers is seeking a Patient Scheduler for the Pulmonary & Allergy Clinics at UH3 in Kansas City, MO. You will guide patients from scheduling to check-in, ensuring a smooth visit and accurate records in our front-desk operations.

The role emphasizes friendly customer service, efficient patient flow, and clear communication about health benefits and policies, with a standard 40-hour workweek from 8:00 AM to 4:30 PM.

Qualifications

High school diploma or equivalent required.
At least one year of customer service experience.
Excellent verbal and written communication skills.
Proficient with computer hardware/software and patient management systems.
Detail-oriented with accurate record-keeping.

Responsibilities

Be the First Friendly Face: assist patients with scheduling, check-in, registration, check-out, and ensure a seamless experience.
Manage Patient Flow: help keep the clinic running smoothly with timely scheduling and check-ins.
Accurate Record Keeping: ensure patient demographic and financial data is entered accurately.
Communication Pro: answer calls, respond to requests, and explain benefits and policies clearly.
Be the Scheduling Guru: manage the clinic schedule to optimize patient experience.

Skills

Customer service

Verbal communication

Written communication

Tech-savvy

Detail-oriented

Record keeping

Phone etiquette

Education

High school diploma or equivalent

Tools

Patient management systems

Job description

The role emphasizes friendly customer service, efficient patient flow, and clear communication about health benefits and policies, with a standard 40-hour workweek from 8:00 AM to 4:30 PM.

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