Patient Scheduler & Care Concierge

Pacific Cataract & Laser Institute in; Albuquerque (NM); On-site; USD 31,000 - 32,000; Full time

Benefits offered by this job

Profit sharing

401(k) plan with company match

Health Savings Account

Medical/Dental/Vision

Paid Holidays

Personal Time Off

Life Insurance

EAP

Bereavement Leave

Free refractive surgery

Job summary

Pacific Cataract & Laser Institute in Albuquerque, NM is seeking a Patient Scheduler to coordinate appointments for patients and optometrists, manage billing and out-of-pocket costs, and arrange transportation as needed.

The role requires strong communication, organizational skills, and the ability to multitask in a fast-paced eye-care clinic environment. Normal hours are full-time, with varied scheduling based on location and clinic needs.

Qualifications

• Experience with scheduling and billing processes is preferred.
• Excellent verbal and written communication.
• Ability to work with patients and clinicians.
• Must be able to pass a background check.
• Prolonged sitting and lifting up to 50 pounds.

Responsibilities

• Schedule appointments for patients and optometrists.
• Manage billing procedures and out-of-pocket expenses.
• Handle transportation requests and patient questions.
• Answer telephones and direct inquiries to appropriate staff.
• Maintain patient records with accuracy and confidentiality.

Skills

Microsoft Word

Communication skills

Customer service

Listening skills

Team collaboration

Attention to detail

Organizational skills

Multitasking

Job description

Pacific Cataract & Laser Institute in Albuquerque, NM is seeking a Patient Scheduler to coordinate appointments for patients and optometrists, manage billing and out-of-pocket costs, and arrange transportation as needed.

The role requires strong communication, organizational skills, and the ability to multitask in a fast-paced eye-care clinic environment. Normal hours are full-time, with varied scheduling based on location and clinic needs.