Patient Scheduler

Trigent Software Inc; Los Angeles (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player in health care is seeking a Scheduling Coordinator to manage patient appointments and ensure seamless operations in a busy clinic. This role involves scheduling surgeries, coordinating with various departments, and providing exceptional customer service to patients. You will play a vital role in ensuring that all patient charts are prepared accurately and that all necessary authorizations are obtained. If you have a knack for organization and a passion for helping others, this opportunity is perfect for you. Join a dedicated team focused on enhancing patient care and operational efficiency.

Qualifications

• 1+ years of experience in scheduling, preferably in a healthcare setting.
• Bilingual skills are preferred but not mandatory.

Responsibilities

• Schedule patient appointments and surgeries, ensuring all necessary preparations.
• Coordinate with departments and maintain patient records for insurance.

Skills

Customer Service

Scheduling

Communication

Attention to Detail

Education

High School Diploma or Equivalent

Tools

Cerner

Job description

Duration: 3 Months

Work hours: 8:30am - 5pm

Job Description:

• The Scheduling Coordinator schedules patient appointment/follow ups and/or surgeries as appropriate in the assigned unit/clinic.
• He/She closely monitors patients throughout various phases to assure completion of required testing and services, validating financial clearance for services being scheduled, providing stellar customer service when interfacing with patients in person and over the phone to establish appointments, alerting clinicians when patient testing is complete or when patients are non-compliant in completing medical services, coordinating collection of testing results and provider notes, coordinating care with ancillary departments as needed.
• Obtains authorizations and pre-authorization for services to be rendered.
• Schedules ancillary appointments as necessary for patients.
• Ensures patient charts are prepared prior to appointments/follow up and/or surgery including x-rays and pertinent lab work.
• Makes arrangements for any special equipment as needed.
• Reviews and codes charge slips for patient care services and/or surgical services rendered.
• Maintains files and records, including supporting documentation for insurance claims.
• Maintains master appointment/surgery calendar for physician(s).
• Oversees equipment and office supply inventory. Reads all incoming mail, prioritizing and distributing as appropriate.
• The Scheduling Coordinator acts as a liaison with other departments and physician office staff and arranges for all necessary support services and equipment needed for a case.

Qualification:

• Cerner is a requirement and is not preferred.
• Bilingual is preferred but not a hard requirement as the department has translators.
• Experience supporting scheduling for Oncology is preferred but not required. 1+ years of experience.

Minimum Education: HS or Equivalent

Seniority level: Associate

Employment type: Contract

Job function: Health Care Provider and Management

Industries: Hospitals and Health Care and Public Health