Front Desk Receptionist

Rezolut; Buffalo (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

PTO for full-time employees

6 Observed Holidays

Medical, Dental, Vision, Life and oth

401(k) Retirement Plan

Employee Assistance Program

Rezolut Academy

Job summary

Rezolut is seeking a Front Desk Receptionist to join our radiology facility. You will greet patients, register them, and manage phone calls with courtesy and efficiency.

The role requires strong communication, attention to detail, and the ability to handle a high volume of calls in a fast-paced environment. Prior medical receptionist experience is preferred, with a High School diploma or equivalent. This on-site position offers comprehensive benefits.

Qualifications

• High School diploma or equivalent required.
• Minimum of 1 year of prior medical receptionist experience.

Responsibilities

• Greets and registers patients in a fast-paced radiology facility.
• Answers, screens, and directs phone calls to staff in a courteous manner, taking messages as needed.
• Schedules appointments and makes referrals.
• Submits patient demographics and insurance information into the patients’ medical record.
• Works as a team to assist clinical and clerical staff and referring physician offices as needed.
• Performs other related duties as assigned.

Skills

Verbal communication

Written communication

Attention to detail

Time management

Customer service

Education

High School diploma or equivalent

Tools

EMR software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Receptionist

2 days ago Requisition ID: 4125

Salary Range: $18.00 To $20.00 Hourly

Who is Rezolut?

Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes.

We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!

Job Summary:

The Front Desk Receptionistis responsible for providing administrative and clerical support to patients.

Our ideal teammate:

• Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
• Will work under general guidance with some expectation of autonomy.
• Has excellent verbal and written communication skills and strong attention to detail.
• Has the ability to prioritize tasks and to delegate them when appropriate.
• Acts with integrity, professionalism, and confidentiality.
• Can work in a fast-paced, patient focused environment with heavy call volume.
• Is committed to quality patient care and exceptional customer service.

Essential Functions of a Front Desk Receptionist:

• Greets and register patients in a fast-paced radiology facility.
• Answers, screens, and directs phone calls to staff in a courteous manner, taking messages as needed.
• Schedule appointments and make referrals.
• Submits patient demographics and insurance information into the patients’ medical record.
• Works as a team to assist clinical and clerical staff and referring physician offices as needed.
• Performs other related duties as assigned.

Education and Experience:

• High School degree or equivalent
• Minimum of 1 year of prior medical receptionist experience

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

What We Offer:

• PTO for full-time employees
• 6 Observed Holidays
• Medical, Dental, Vision, Life and other voluntary insurances
• 401(k) Retirement Plan
• Employee Assistance Program
• Rezolut Academy, a career pathways program to help further your career