Patient Safety Observer — Compassionate Care Monitor

UMass Memorial Health; Webster (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

UMass Memorial Health is seeking a Patient Safety Observer to provide continuous safety observation for assigned patients and assist with daily activities as directed by nursing staff. The role emphasizes patient dignity, safety, and teamwork across shifts in a hospital setting.

The position includes 4 mixed shifts (8.5 hours) with a schedule that may vary and requires CPR certification within 6 months. A high school diploma is required, with healthcare experience preferred.

Qualifications

• Previous position held in a healthcare setting preferred.
• CPR certification within 6 months of hire is required or will be obtained.

Responsibilities

• Provide continuous safety observation of assigned patients to ensure safety and comfort.
• Assist patients with activities of daily living as directed by nursing staff.
• Maintain 15-minute checks with documentation and report issues immediately to the licensed staff.
• Assist with patient positioning, ambulation, feeding, and care as directed.
• Monitor visitors to prevent unsafe items from being accessed by patients.
• Follow directions of the nurse in charge and assist with patient transport when directed.
• Engage with patients using appropriate conversation and activities.
• Maintain patient dignity and advocate for patient needs.
• Document observations and communicate with the care team.
• Work in a float capacity across units as needed.

Skills

Healthcare experience

Education

High School diploma or equivalent

CPR Certification within 6 months

Job description

UMass Memorial Health is seeking a Patient Safety Observer to provide continuous safety observation for assigned patients and assist with daily activities as directed by nursing staff. The role emphasizes patient dignity, safety, and teamwork across shifts in a hospital setting.

The position includes 4 mixed shifts (8.5 hours) with a schedule that may vary and requires CPR certification within 6 months. A high school diploma is required, with healthcare experience preferred.