Patient Safety & Crisis Response Specialist

Mayo Career Site UK; Rochester (MN); On-site; USD 60,000 - 90,000; Full time

Job summary

Mayo Clinic in Rochester, MN seeks a Security Behavior Specialist to support a Behavioral Emergency Response Team. The role focuses on constant observation, safety, and direct escalation of patient risk to staff.

You will employ de-escalation techniques and maintain professional boundaries while collaborating with care teams. The position requires calm, effective communication under stress and may include varied shifts, including days, evenings, weekends and holidays.

Qualifications

• Strong observation and de-escalation skills in high-stress situations.
• Ability to remain calm and focused while providing safe patient monitoring.
• Experience in patient care settings and collaboration with care teams preferred.

Responsibilities

• Monitor assigned patients and provide constant and alert observation.
• Escalate to patient care staff when changes or risk are detected.
• De-escalate conflicts using AVADE, Verbal Judo and SIRA training.
• Maintain professional boundaries and communicate effectively with staff.
• May have view-only access to the electronic medical record to verify information.

Skills

Observation

De-escalation

Communication

Empathy

Professional boundaries

Job description

Mayo Clinic in Rochester, MN seeks a Security Behavior Specialist to support a Behavioral Emergency Response Team. The role focuses on constant observation, safety, and direct escalation of patient risk to staff.

You will employ de-escalation techniques and maintain professional boundaries while collaborating with care teams. The position requires calm, effective communication under stress and may include varied shifts, including days, evenings, weekends and holidays.