Security Behavior Specialist

Mayo Foundation for Medical Education and Research; Rochester (MN); On-site; USD 40,000 - 60,000; Full time

Job summary

Mayo Clinic in Rochester seeks a professional to develop patient violence risk assessments and respond to crisis situations as part of its Behavioral Emergency Response Team. The ideal candidate will enhance patient safety through direct monitoring and manage stressful situations using behavioral management techniques.

Responsibilities include assessing patient behaviors and collaborating with healthcare staff to ensure effective responses. Candidates must demonstrate effective communication skills and professionalism while interacting with patients and colleagues.

Qualifications

• Ability to monitor and assess patient behavior effectively.
• Experience in de-escalating stressful situations.
• Strong interpersonal skills to interact with patients and staff.

Responsibilities

• Develop and evaluate patient violence risk assessments.
• Respond to patients in crisis within a team.
• Monitor patient activity and alert staff to changes.

Skills

Effective communication

Behavioral management techniques

Empathy

Crisis intervention

Job description

Overview

This role is responsible for developing patient violence risk assessments, evaluating and following up on workplace violence incidents, enhancing safety for patients through direct monitoring/individual assignment and responding to patients in crisis as part of a Behavioral Emergency Response Team/Workplace Violence Response Team. Provides constant and alert observation for each assigned patient, using behavioral management techniques to prevent patient harm to self, harm to others, harm from others and flight risk.

Responsibilities

• Develop patient violence risk assessments and evaluate and follow up on workplace violence incidents.
• Enhance safety for patients through direct monitoring/individual assignment and responding to patients in crisis as part of a Behavioral Emergency Response Team/Workplace Violence Response Team.
• Provide constant and alert observation for each assigned patient, using behavioral management techniques to prevent patient harm to self, harm to others, harm from others and flight risk.
• Demonstrate professionalism, effective communication and listening skills, empathy, and ability to effectively interact with patients, visitors, family members, staff and others who may present to Mayo Clinic. Establish and maintain professional boundaries, a courteous, respectful, and helpful demeanor while sitting with and observing patients.
• Primary responsibility is in patient care departments to monitor patient activity and alert patient care staff to physical and emotional changes, escalations in behavior and other at‑risk behaviors with the patient. In addition, communicate with patient care colleagues within the practice to alert them to patient care needs.
• Remain calm and composed during stressful situations and effectively de-escalate conflict or stressful situations (by use of AVADE, Verbal Judo, and SIRA training).
• This role may have view only access to the electronic medical record to support verifying information.
• Work varied hours, which may include days, evenings, days/evenings, holidays and/or weekends with rotating days off.

Additional notes

This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.