Patient Room Service Coordinator

Lifespan; Providence (RI); On-site; USD 28,000 - 29,000; Full time

Job summary

Brown University Health is seeking a Room Service Call Representative at Rhode Island Hospital in Providence to enter and process patient meal choices in the CBORD system and ensure diet accuracy. You will print tickets and reports and coordinate with dietitians and nursing staff to meet patient needs.

The role requires strong communication, at least one year in food service or customer service, and the ability to lift up to 50 lbs. This is an on-site position with varied hours.

Qualifications

• Ability to read and communicate in English.
• Strong interpersonal communication and customer service skills.
• High School graduate or equivalent preferred.

Responsibilities

• Communicates effectively with nurses, unit staff, patients, and families for meal requests.
• Enters and updates patient meal selections and diet orders in CBORD accurately.
• Prints room service tickets, labels, and reports for distribution to staff.
• Maintains clean and sanitary work environment and follows safety protocols.
• Performs duties of room service host including taking patient selections with a tablet in inpatient and ED settings.

Skills

Interpersonal communication

Customer service

Computer skills

Education

High School diploma

Tools

CBORD

Job description

Brown University Health is seeking a Room Service Call Representative at Rhode Island Hospital in Providence to enter and process patient meal choices in the CBORD system and ensure diet accuracy. You will print tickets and reports and coordinate with dietitians and nursing staff to meet patient needs.

The role requires strong communication, at least one year in food service or customer service, and the ability to lift up to 50 lbs. This is an on-site position with varied hours.