Room Service Call Specialist - Patient Diet & Orders

Brown University Health; Providence (RI); On-site; USD 28,000 - 30,000; Full time

Job summary

Brown University Health is seeking a Room Service Call Representative to accurately enter and update patient meal selections in the CBORD system and coordinate with Nursing and Dietetics staff. You will ensure allergies are highlighted and tray tickets are prepared for timely distribution.

The role requires strong customer service, clear English communication, and the ability to work in a hospital kitchen environment on site at Rhode Island Hospital in Providence.

Qualifications

• Ability to read and communicate in English.
• Ability to add, subtract, multiply and divide with basic math.
• Strong interpersonal communication and customer service skills.

Responsibilities

• Communicate effectively with patients, family members, and staff when taking and processing meal choices.
• Enter and update meal selections and diet orders in CBORD.
• Print and distribute room service tickets, labels and reports to staff.

Skills

Customer service

Interpersonal communication

Basic computer skills

English proficiency

Education

High School graduate or equivalent

Tools

CBORD

Job description

Brown University Health is seeking a Room Service Call Representative to accurately enter and update patient meal selections in the CBORD system and coordinate with Nursing and Dietetics staff. You will ensure allergies are highlighted and tray tickets are prepared for timely distribution.

The role requires strong customer service, clear English communication, and the ability to work in a hospital kitchen environment on site at Rhode Island Hospital in Providence.