Patient Room Service Concierge

Lifespan; Providence (RI); On-site; USD 28,000 - 30,000; Part time

Job summary

Brown University Health is seeking a Room Service Host to communicate with patients, families, and staff, obtain meal choices, and deliver trays in a timely and courteous manner. You will use the CBORD Room Service tablet system to enter orders and coordinate with nursing for diet-related needs, while maintaining a clean, safe work environment.

The role requires high school completion or equivalent, strong customer service skills, and basic math abilities.

Qualifications

• Strong interpersonal communication and customer service skills.

Responsibilities

• Communicates effectively with patients, family members, and staff when obtaining meal choices.
• Enters and updates meal selections/orders in the CBORD Room Service tablet system accurately.
• Delivers patient nourishments, snacks and tube feeding products and maintains a clean work area.

Skills

Interpersonal communication

Customer service

English language proficiency

Basic math

Computer literacy

Education

High School diploma or equivalent

Tools

CBORD system

Job description

Brown University Health is seeking a Room Service Host to communicate with patients, families, and staff, obtain meal choices, and deliver trays in a timely and courteous manner. You will use the CBORD Room Service tablet system to enter orders and coordinate with nursing for diet-related needs, while maintaining a clean, safe work environment.

The role requires high school completion or equivalent, strong customer service skills, and basic math abilities.