Patient Revenue Specialist

Duke University; Clayton (NC); Remote; USD 40,000 - 64,000; Full time

Job summary

Duke Health’s Patient Revenue Management Organization seeks a detail‑oriented individual to record and process information for patient revenue, ensuring accuracy and compliance. The role emphasizes fiscal responsibility, data handling, and high‑quality output within established policies.

Responsibilities include building customer relationships to gather information for accurate reimbursement, performing clerical tasks, and contributing to a centralized revenue cycle that supports the health

Qualifications

• Knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred.
• Two years experience working in hospital access, physician office or billing and collections or an equivalent combination of relevant education and/or experience.

Responsibilities

• Record or generate revenue by gathering and processing information that impacts the patient revenue process. Fiscal responsibility measured on high production levels, quality of work output, in compliance with established policy standards.
• Initiate and develop relationships with customers in order to gather and process information or resolve issues in order to receive accurate reimbursement and optimize internal and external customer satisfaction.
• Operate general office equipment. Generate letters, work on spreadsheets; enter and sort data.

Skills

Excellent communication

Data analysis

Multitasking

Independent work

Education

High school diploma

Some postsecondary education

Tools

Spreadsheets

Job description

Duke Health’s Patient Revenue Management Organization seeks a detail‑oriented individual to record and process information for patient revenue, ensuring accuracy and compliance. The role emphasizes fiscal responsibility, data handling, and high‑quality output within established policies.

Responsibilities include building customer relationships to gather information for accurate reimbursement, performing clerical tasks, and contributing to a centralized revenue cycle that supports the health