Patient Revenue & Billing Specialist

U.S. Dermatology Partners; Tyler (TX); On-site; USD 22,000 - 25,000; Full time

Job summary

U.S. Dermatology Partners Tyler location is seeking a dedicated medical billing specialist to manage patient statements and accounts receivable. You will liaise between practices, clinics, the central business office and payors, handle calls, process statements, and ensure HIPAA compliance.

The role emphasizes customer service, accuracy, and teamwork across corporate and clinical sites, with responsibilities spanning billing, payment plans, refunds, and data entry of insurance information.

Qualifications

• Three (3)+ years of work experience in medical billing and customer service.
• Thorough knowledge of medical billing procedures and medical insurance, including credit and collection procedures.
• Thorough knowledge of medical accounts receivable collection procedures, including knowledge of insurance correspondence.

Responsibilities

• Answers patients' questions regarding statements and insurance coverage, and directs calls and provides information.
• Delivers exemplary customer service to practice staff and resolves patient questions and complaints.
• Builds knowledge base and supports teamwork across corporate and clinical locations.
• Enters updated insurance and patient information into the computer; generates paperwork like itemized statements and receipts.
• Sets up payment plans such as Budget Agreements as requested by staff.
• Coordinates with Collection Agencies regarding patient payments and bad debt reports.
• Handles refunds and related inquiries; manages discharge-related transactions and patient refunds.
• Completes paperwork for services rendered (charge tickets, forms, records) and maintains HIPAA compliance.
• Follows safety policies and supports high quality customer service culture.

Skills

Medical billing

Customer service

Communication

Detail oriented

HIPAA knowledge

Excel

Microsoft Office

Accounts receivable

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

U.S. Dermatology Partners Tyler location is seeking a dedicated medical billing specialist to manage patient statements and accounts receivable. You will liaise between practices, clinics, the central business office and payors, handle calls, process statements, and ensure HIPAA compliance.

The role emphasizes customer service, accuracy, and teamwork across corporate and clinical sites, with responsibilities spanning billing, payment plans, refunds, and data entry of insurance information.