Billing Representative

Dermatology Partners; Pottstown (Montgomery County); On-site; USD 36,000 - 60,000; Full time

Job summary

Dermatology Partners is seeking a Billing Representative to manage invoicing, payments, and past-due balances while maintaining strict patient confidentiality. The role requires precise coding of procedures and diagnoses and delivering excellent customer service over calls.

The ideal candidate brings experience in claims processing and EMR systems, with strong attention to detail and the ability to work in a fast-paced environment. HIPAA compliance is essential.

Qualifications

• Experience with claims processing and patient billing.
• Ability to read Explanation of Benefits (EOB).
• Knowledge of HIPAA and patient privacy regulations.
• Strong attention to detail and accuracy in high-volume work.

Responsibilities

• Handle billing processes, including matters related to invoicing and reconciling accounts.
• Track and maintain records of patient billing and billable items.
• Resolve account discrepancies.
• Prepare client statements for electronic submission.
• Provide exceptional customer service by communicating via incoming calls from patients to settle accounts and answer questions.
• Collaborate with patients and team members to resolve billing inconsistencies and errors.
• Collect payments and apply them to accounts in a timely manner.
• Perform data entry when needed.
• Work with discretion to keep patient information private.
• Establish Dermatology Partners procedures and methods in order to keep up to date with any changes
• Performs miscellaneous duties as assigned

Skills

Customer Service

Detail oriented

Multi-tasking

Communication skills

Claims processing

EMR system

Billing

Data entry

HIPAA compliance

Problem solving

Job description

Billing Representative Job Description

A Billing Representative at Dermatology Partners needs to have a strong attention to detail and exceptional level of customer service skills. Knowledge about preparing statements, processing payments and pursing past due balances. Well versed in accurately coding different types of procedures and diagnosis codes.

A Billing Representative at Dermatology Partners needs to have a strong attention to detail and exceptional level of customer service skills. Knowledge about preparing statements, processing payments and pursing past due balances. Well versed in accurately coding different types of procedures and diagnosis codes.

Responsibilities Include

• Handle billing processes, including matters related to invoicing and reconciling accounts.
• Track and maintain records of patient billing and billable items.
• Resolve account discrepancies.
• Prepare client statements for electronic submission.
• Provide exceptional customer service by communicating via incoming calls from patients to settle accounts and answer questions.
• Collaborate with patients and team members to resolve billing inconsistencies and errors.
• Collect payments and apply them to accounts in a timely manner.
• Perform data entry when needed.
• Work with discretion to keep patient information private.
• Establish Dermatology Partners procedures and methods in order to keep up to date with any changes
• Performs miscellaneous duties as assigned

Desired Skills And Attributes Include

• Maintains confidentiality of all patient information
• Understanding and being able to read an Explanation of Benefits
• Performs job in compliance with organizations policies and procedures and in accordance with HIPPA
• Strong investigative, problem solving, detail oriented and organizational skills
• Candidates must be able to work with high volume of work while maintaining attention to detail and accuracy and demonstrate excellent oral and written communication skills
• Minimum two year of claims processing, working knowledge of EMR system
• Ability to multi task
• Ability to work as a team and or individually
• Customer Service experience
• Crossed trained to help within other areas in the Billing Department