Patient Resources Navigator

5110 Massachusetts Eye and Ear Infirmary; Boston (MA); On-site; USD 30,000 - 36,000; Full time

Job summary

Massachusetts Eye and Ear Infirmary is seeking a social resource specialist to help patients access community services, coordinate discharge plans with social work, and educate families on available supports. You will maintain resource materials and collaborate with external agencies to connect patients with needed resources.

Qualifications include a high school diploma or equivalent, with 2-3 years of related experience preferred, and familiarity with medical terminology and community

Qualifications

• High School Diploma or equivalent required; associate degree related field preferred.
• 2-3 years related experience preferred.
• Familiarity with medical terminology.
• Familiarity with community services/resources.
• Excellent interpersonal and communication skills.

Responsibilities

• Assist in coordinating discharge plans with social work staff.
• Research and disseminate information about community resources.
• Maintain files of brochures and applications for community resources.
• Educate patients and families about access to resources.
• Collaborate with community agencies to obtain needed information.

Skills

Medical terminology

Community resources

Crisis intervention

Interpersonal skills

Collaboration

Education

High School Diploma or Equivalent

Associate's Degree Related Field

Job description

Massachusetts Eye and Ear Infirmary is seeking a social resource specialist to help patients access community services, coordinate discharge plans with social work, and educate families on available supports. You will maintain resource materials and collaborate with external agencies to connect patients with needed resources.

Qualifications include a high school diploma or equivalent, with 2-3 years of related experience preferred, and familiarity with medical terminology and community