Patient Resource Specialist/UKHC

Inside Higher Ed; Lexington (KY); On-site; USD 43,680 - 71,323; Full time

Job summary

A university healthcare provider in Lexington, KY is seeking a Patient Resource Specialist to identify and remove barriers to care for individuals participating in grant programs. Responsibilities include determining patient eligibility, assisting with Medicaid/Insurance enrollment, and advocating for billing issues. The ideal candidate holds a BA and has 2 years of related experience. Proficiency in MS Windows, Outlook, and Epic required. This full-time position offers a salary range of $43,680–71,323 per year.

Qualifications

• 2 years of relevant related experience.
• Healthcare financial assistance experience is preferred.

Responsibilities

• Determine patient eligibility for various programs and enroll patients.
• Ensure patients understand their responsibilities and insurance coverage.
• Advocate for billing issue resolution.

Skills

MS Windows (Word, Excel, Access)

Outlook

TEAMS

Epic

Education

BA

Job description

Job Title

Patient Resource Specialist/UKHC

Requisition Number

RE52387

Working Title

Grants Enrollment Specialist

Department Name

MG31I:IM-INFECTIOUS DISEASE

Work Location

Lexington, KY

Grade Level

09

Salary Range

$43,680-71,323/year

Type Of Position

Staff

Position Time Status

Full-Time

Required Education

BA

Required Related Experience

2 yrs

Required License/Registration/Certification

None

Physical Requirements

Sitting for long periods; lifting up to 25 lbs occasionally

Shift

Monday through Friday, 9:00am – 5:30pm.

Deadline To Apply

01/04/2026

Job Summary

The Patient Resource Specialist will serve as part of the University of Kentucky Bluegrass Care Clinic multidisciplinary team to identify and remove barriers to care for individuals participating in grant programming at the BCC.

Primary Responsibilities

• Determine patient eligibility for various programs and enroll patients.
• Ensure patients understand the programs, their responsibilities, and insurance/program coverage plans.
• Become a KYnector within 6 months of hire.
• Assist patients with grant enrollment, Medicaid/Insurance enrollment, and provide guidance with financial assistance programs.
• Advocate for billing issue resolution.
• Maintain accurate and timely coverage information in all databases/computer systems.
• Coordinate benefits, verify that Ryan White Grants are payor of last resort.
• Collaborate with patients, caregivers, physicians, nurses, social workers, and other clinic staff to determine and execute appropriate fiscal solutions.
• Provide analytical and operational support for related patient financial services, including billing and payment processes, process improvement strategies, federal/state assistance application processes, financial assistance applications, and research or grant enrollment.

Skills / Knowledge / Abilities

• MS Windows (Word, Excel, Access or other database experience), Outlook, TEAMS, Epic.

Preferred Education/Experience

Equivalencies accepted for relevant healthcare financial assistance experience.

Equal Opportunity Statement

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Pre‑Employment Screening

Any candidate offered a position may be required to pass pre‑employment screenings as mandated by University of Kentucky Human Resources, including a national background check and/or drug screen.