Patient Representative - Nursing Emergency Department

MaineHealth; Portland (ME); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Sign-on bonus

Comprehensive benefits package

Job summary

MaineHealth is seeking a Patient Representative – Emergency Department to provide essential clerical and patient-support functions for the ED team, ensuring a timely, compassionate care experience for patients.

The role offers a $3,000 sign-on bonus for qualified applicants (prorated for part-time), with comprehensive benefits. Current MaineHealth employees are ineligible; external candidates are encouraged to apply.

Qualifications

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: N/A
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: N/A

Responsibilities

• The Patient Representative – Emergency Department role provides the support necessary to all members of the Emergency Department Team to ensure the patient receives a timely care experience.

Education

High school diploma or GED preferred

Job description

Medical Group Practices

Clerical/Administrative Support
Req #: 91188

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Summary:
The Patient Representative – Emergency Department role provides the support necessary to all members of the Emergency Department Team to ensure the patient receives a timely care experience.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: N/A
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: N/A

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $19.10to $22.53 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact [e-mail]

Notice Regarding Maine Employer Surveillance Statute:

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.