Patient Representative

ProCare3 Physical, Occupational & Speech Therapy; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Life Insurance

Paid Time Off

Flexible Spending Account

401k Employer Match

Job summary

ProCare3 Physical, Occupational & Speech Therapy in Omaha, NE seeks a Patient Representative - Front Desk Staff to provide warm, frontline service to patients and caregivers while handling registrations and scheduling.

Full-time role with benefits including health and vision insurance, life insurance, 401k match, paid time off, FSA, and standard front desk responsibilities with basic Word/Outlook/Excel proficiency; training provided as needed.

Qualifications

• Greet patients and caregivers.
• Provide exceptional customer service through face to face & phone interactions.
• Registration & intakes.
• Collect co-pays.
• Scheduling.
• Basic computer skills; training available.

Responsibilities

• Provide exceptional customer service through face to face & phone interactions.
• Greet patients and caregivers.
• Perform registration & intakes.
• Collect co-pays.
• Schedule appointments.
• Maintain basic computer skills.

Skills

Customer service

Front desk / Reception

Phone etiquette

Scheduling

Medical terminology

Tools

Word

Outlook

Excel

Job description

Patient Representative- Front Desk Staff

Job Location:

• Provide exceptional customer service through face to face & phone interactions.
• Greet patients and caregivers
• Possess basic computer skills in Word, Outlook & Excel.
• Registration & intakes
• Collect co-pays.
• Multi-task.
• Scheduling
• Medical terminology is a plus, but we will train
• Life insurance
• Vision insurance
• Health Insurance
• Paid time off
• Flexible Spending Account
• 401k Employer Match

Full-Time