Patient Relations Pro (PRN) – Scheduling & Liaison

Sarasota Memorial Health Care System; Sarasota (FL); On-site; USD 20,741 - 29,540; Part time

Job summary

A healthcare provider in Sarasota, Florida is seeking a PRN position to manage patient scheduling and interactions. This role involves working as a liaison between patients and physicians, while maintaining compliance and confidentiality. Candidates should have strong communication skills and be able to perform multiple tasks efficiently. Previous experience in a physician office is preferred. A high school diploma or GED is required, along with familiarity with medical terminology and EHR systems.

Qualifications

• Minimum of one year of experience in a physician office preferred.
• Strong oral and written communication skills are necessary.
• Knowledge of medical terminology is advantageous.

Responsibilities

• Conduct daily interactions in a positive manner supporting the organization's values.
• Manage patient scheduling, check-in, checkout, and follow-ups.
• Act as a liaison between physician, patient, facility, and insurance.

Skills

Computer, keyboard and data input skills

Pleasant and professional demeanor

Establishing and maintaining effective working relationships

Initiative and self-direction

Ability to perform multiple tasks simultaneously

Dependability/reliability

Strong oral and written communication skills

Basic knowledge of third party payers

Knowledge of EHR/EMR

Knowledge of medical terminology

Skills in Microsoft Office (Word, Excel, Outlook, PowerPoint, Access)

Education

High School Diploma, GED or Certificate

Some college or vocational training

Job description

A healthcare provider in Sarasota, Florida is seeking a PRN position to manage patient scheduling and interactions. This role involves working as a liaison between patients and physicians, while maintaining compliance and confidentiality. Candidates should have strong communication skills and be able to perform multiple tasks efficiently. Previous experience in a physician office is preferred. A high school diploma or GED is required, along with familiarity with medical terminology and EHR systems.