Patient Relations & Front Desk Specialist

Providence; Tigard (OR); On-site; USD 30,000 - 41,000; Full time

Job summary

Providence Medical Group in Tigard, OR is seeking a Patient Relations Representative who serves as the first point of contact for patients and visitors, in person or by phone, delivering courteous, accurate information and assistance. You will help maintain high patient satisfaction through responsive service, coordinate with care teams, and support a welcoming experience in our clinic.

This role emphasizes empathy, clear communication, and teamwork within Providence's patient access and revenue

Qualifications

• 1 year of customer service experience.
• Successful completion of Providence internship.

Responsibilities

• Greet and assist patients/visitors in person and by phone.
• Maintain a high level of patient satisfaction through excellent service.

Skills

Customer service

Communication skills

Phone handling

Job description

Providence Medical Group in Tigard, OR is seeking a Patient Relations Representative who serves as the first point of contact for patients and visitors, in person or by phone, delivering courteous, accurate information and assistance. You will help maintain high patient satisfaction through responsive service, coordinate with care teams, and support a welcoming experience in our clinic.

This role emphasizes empathy, clear communication, and teamwork within Providence's patient access and revenue