Patient Relations Coordinator

South Texas Periodontal Associates; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, vision insurance after 90 days

401(K) plan with 4% match after 1 year

Paid Holidays

Paid Time Off (PTO)

Job summary

South Texas Periodontal Associates is seeking a friendly Patient Relations Coordinator to enhance the patient experience and support daily front-office operations. Previous periodontal exposure and bilingual abilities are pluses.

This full-time role offers competitive pay and benefits. You will greet patients, schedule appointments, answer phones, verify insurance, and assist with claims while maintaining accurate records.

Qualifications

• Minimum 1 year of dental office and/or dental insurance experience required.
• Friendly and professional with excellent customer service skills.
• Reliable, punctual, and organized.
• Strong communication and interpersonal skills.
• Comfortable speaking with patients in person and over the phone.
• Able to multitask in a busy dental office.
• Periodontal experience, dual language, and active RDA license are pluses.

Responsibilities

• Greet patients and provide friendly, professional customer service.
• Schedule and confirm patient appointments.
• Answer phone calls and assist with patients and referring offices.
• Verify dental insurance eligibility and benefits.
• Assist with insurance claims, pre-authorizations, and follow-up.
• Communicate patient financial responsibilities for their visits.
• Maintain accurate patient and insurance information.
• Coordinate with the team to keep the schedule full and effective.
• Assist with other front-office duties as needed.

Skills

Customer service

Communication

Multitasking

Punctuality

Interpersonal skills

Education

High school diploma or equivalent

Tools

Dental software

Job description

Job Description

South Texas Periodontal Associates are seeking for a friendly, reliable, and professional Patient Relations Coordinator to join our dental team. This position plays an important role in creating a positive experience for our patients while supporting the daily administrative operations of the office. Periodontal experience, dual language and active RDA license are PLUSES. This is a Full-time opportunity and offers competitive pay and benefits.

Responsibilities

• Greet patients and provide friendly, professional customer service
• Schedule and confirm patient appointments
• Answer phone calls and assist with patients and referring offices
• Verify dental insurance eligibility and benefits
• Assist with insurance claims, pre-authorizations, and follow-up
• Communicate patient financial responsibilities for their visits
• Maintain accurate patient and insurance information
• Coordinate with the team to keep the schedule full and effective
• Assist with other font-office duties as needed

Job Requirements

• Minimum 1 year of dental office and/or dental insurance experience required
• Friendly and professional with excellent customer service skills
• Reliable, punctual, and organized
• Strong communication and interpersonal skills
• Comfortable speaking with patients in person and over the phone
• Able to multitask and work effectively in a busy dental office
• Computer proficiency and the ability to learn programs as required
• Periodontal experience, dual language and active RDA license are PLUSES

Hours of Operation: Tuesday, Wednesday, Thursday, Friday: 7:30am to 5:00pm.

Education/Certification: Minimum of high school diploma or equivalent required.

Workplace Highlights

• Health, vision insurance after 90 days
• 401(K) plan with 4% match after 1 year
• Paid Holidays
• Paid Time Off (PTO)

Want to learn more about the practice? Please visit the company website: https://www.southtexasperio.com