Patient Registration Supervisor — Rotating Shifts, On‑Call

MercyOne Medical Group; Davenport (IA); On-site; USD 52,000 - 76,000; Full time

Job summary

MercyOne Genesis Davenport Medical Center is recruiting a Supervisor in Patient Registration to oversee admissions, pre-registration, and insurance verification across the Davenport facility. The role coordinates multiple shifts, ensures accurate registrations, and promotes patient satisfaction.

Ideal candidates will have supervisory experience, familiarity with patient access workflows, and strong organizational skills in a hospital environment.

Qualifications

• Supervisory leadership experience in a healthcare registration setting.
• Experience with patient access processes and pre-registration.
• Knowledge of insurance verification workflows and billing basics.
• Strong organizational and communication skills.

Responsibilities

• Supervise Admissions and Registration across Genesis Health System hospital.
• Oversee pre-registration and emergency services registration activities.
• Ensure high patient satisfaction and smooth registration/billing processes.
• Assist with insurance verification and staff development.

Skills

Supervisory experience

Patient access

Insurance verification

Communication skills

Education

2 year college program or equivalent experience

Business/Management field

CHAM/Medical terminology

2+ years experience

Job description

MercyOne Genesis Davenport Medical Center is recruiting a Supervisor in Patient Registration to oversee admissions, pre-registration, and insurance verification across the Davenport facility. The role coordinates multiple shifts, ensures accurate registrations, and promotes patient satisfaction.

Ideal candidates will have supervisory experience, familiarity with patient access workflows, and strong organizational skills in a hospital environment.