Patient Registration Specialist - Physical Therapy

Gonzaba Medical Group; Cassin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare provider in Texas is seeking a dedicated Patient Support Representative to assist patients with the check-in and check-out processes. This full-time position involves managing appointment scheduling, collecting fees, and maintaining confidentiality according to HIPAA regulations. Candidates should possess a high school diploma and have at least one year of healthcare experience, including strong communication skills in both English and Spanish. This role supports the clinical environment by ensuring smooth patient interactions and administrative tasks.

Qualifications

• Minimum one year experience in healthcare preferred.
• Knowledge of medical terminology and high attention to detail required.
• Skilled in customer service and medical insurance processes.

Responsibilities

• Assist patients with check-in and check-out processes.
• Ensure accurate appointment and insurance information.
• Process registration and collect fees from patients.
• Maintain strict confidentiality following HIPAA regulations.
• Manage a clean and professional front office.

Skills

Customer service

Communication in English & Spanish

Attention to detail

Data entry

Scheduling appointments

Education

High school diploma or equivalent

Medical Office certificate or Medical Assistant graduate

Tools

EMR systems

Word processing software

Spreadsheet software

Job description

A healthcare provider in Texas is seeking a dedicated Patient Support Representative to assist patients with the check-in and check-out processes. This full-time position involves managing appointment scheduling, collecting fees, and maintaining confidentiality according to HIPAA regulations. Candidates should possess a high school diploma and have at least one year of healthcare experience, including strong communication skills in both English and Spanish. This role supports the clinical environment by ensuring smooth patient interactions and administrative tasks.