Patient Registration Specialist — Patient Access & Insurance

CommonSpirit Health; Bakersfield (CA); On-site; USD 71,635,000 - 89,974,000; Full time

Job summary

Dignity Health Mercy Hospital in Bakersfield, CA is seeking a Patient Registration Representative to deliver a positive patient experience during the registration process, collecting accurate demographics, verifying insurance, and explaining hospital policies.

You will register patients across Main Admitting, OP, ED, Maternity and Rehabilitation, enter data into the ADT system, verify benefits, collect payments, and ensure compliance with CMS, EMTALA, HIPAA, and internal procedures.

Qualifications

• Minimum one year of experience in hospital Patient Registration or related roles.
• Experience in requesting and processing financial payments.
• Ability to verify insurance and collect patient liabilities.

Responsibilities

• Register patients across Main Admitting, OP Registration, ED Registration, Maternity and Rehabilitation units with accurate data.
• Enter demographic and insurance data into the ADT system accurately.
• Verify benefits, collect payments, explain hospital policies and patient rights.
• Ensure compliance with CMS, EMTALA, HIPAA and related regulations.
• Provide patient education materials and coordinate with departments as needed.

Skills

Customer service

Attention to detail

Strong communication

Education

High School Diploma

GED

Job description

Dignity Health Mercy Hospital in Bakersfield, CA is seeking a Patient Registration Representative to deliver a positive patient experience during the registration process, collecting accurate demographics, verifying insurance, and explaining hospital policies.

You will register patients across Main Admitting, OP, ED, Maternity and Rehabilitation, enter data into the ADT system, verify benefits, collect payments, and ensure compliance with CMS, EMTALA, HIPAA, and internal procedures.