Patient Registration & Insurance Verification Specialist

Dignity Health; Bakersfield (CA); On-site; USD 34,000 - 43,000; Full time

Job summary

Dignity Health - Mercy Hospital in Bakersfield, CA is seeking a Patient Registration Representative to ensure a positive patient experience during registration, collecting demographics, verifying insurance, and explaining hospital policies.

You will interact with patients and families, review accounts for accuracy, obtain signatures, and follow EMTALA and HIPAA guidelines while supporting timely reimbursement.

Qualifications

• Excellent customer service and communication skills.
• Meticulous attention to data accuracy and insurance details.
• Ability to explain hospital policies clearly to patients and families.

Responsibilities

• Identify patients and collect accurate demographics; verify insurance.
• Enter demographic data into the registration system accurately.
• Obtain signatures on required forms and ensure documents are scanned.
• Explain policies, rights, and financial responsibilities to patients/families.
• Ensure regulatory compliance with EMTALA, HIPAA, MSP and related rules.

Education

High School Graduate General Studies, upon hire

High School GED General Studies, upon hire

Job description

Dignity Health - Mercy Hospital in Bakersfield, CA is seeking a Patient Registration Representative to ensure a positive patient experience during registration, collecting demographics, verifying insurance, and explaining hospital policies.

You will interact with patients and families, review accounts for accuracy, obtain signatures, and follow EMTALA and HIPAA guidelines while supporting timely reimbursement.