Patient Registration Specialist - Part-Time & On-Call

R1 RCM; Warrenton (VA); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 RCM is seeking a Customer Service Representative in Patient Registration for LifePoint Faquier Hospital. The role involves assisting patients through the registration process, answering questions, and collecting accurate information in a fast-paced hospital setting.

Training across departments will be provided to support on-call shifts. You will be the first friendly face patients meet, helping them navigate registration, coordinate with clinicians, and manage insurance details while

Qualifications

• High School Diploma or GED required.
• Strong customer service experience preferred.
• Ability to pass background check, drug test, and vaccination requirements.
• PRN availability and flexibility across day/evening/overnight shifts.

Responsibilities

• Register patients across multiple computer systems.
• Answer phones and collect accurate information quickly and clearly.
• Assist patients who may be ill, anxious, or confused.
• Explain insurance coverage details and hospital processes during registration.
• Adapt to interruptions from clinical teams and urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Job description

R1 RCM is seeking a Customer Service Representative in Patient Registration for LifePoint Faquier Hospital. The role involves assisting patients through the registration process, answering questions, and collecting accurate information in a fast-paced hospital setting.

Training across departments will be provided to support on-call shifts. You will be the first friendly face patients meet, helping them navigate registration, coordinate with clinicians, and manage insurance details while