Patient Registration Specialist: Compassionate Front Desk

r1rcm; Milwaukee (WI); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 RCM Inc. is hiring a Patient Registration Customer Service Representative for Ascension SE Wisconsin Hospital St. Joseph's. You will be the first friendly face patients meet when they check in, guiding them through the registration process and collecting essential information.

No healthcare background? No problem. We'll train you every step of the way in a fast-paced hospital environment where accuracy and compassion matter.

Qualifications

• High School Diploma or GED is required.
• Strong customer service experience is required.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service experience

Education

High School Diploma or GED

Job description

R1 RCM Inc. is hiring a Patient Registration Customer Service Representative for Ascension SE Wisconsin Hospital St. Joseph's. You will be the first friendly face patients meet when they check in, guiding them through the registration process and collecting essential information.

No healthcare background? No problem. We'll train you every step of the way in a fast-paced hospital environment where accuracy and compassion matter.