Patient Registration Specialist: Check-In & Eligibility

Saint Francis Healthcare System; Cape Girardeau (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Total Rewards package

Equal employment opportunities

Job summary

Saint Francis Healthcare System is seeking a Registration Specialist to manage check-in, preregistration, registration, preadmission and admission processes. You will collect demographic data, verify insurance, obtain signatures, and ensure CMS/Joint Commission compliance to support revenue cycle efficiency.

Responsibilities include handling IDs and insurance cards, maintaining registration queues, answering calls, and cross-training with Scheduling, Authorization, and Referrals to assist as

Qualifications

• Two years of experience in a business, billing, or healthcare scheduling/registration/admissions setting preferred.
• Ability to proficiently utilize a computer and software programs is essential.
• Must maintain a professional and courteous manner in dealing with customers and staff.
• Must demonstrate appropriate and timely independent judgment.

Responsibilities

• Handle check-in, preregistration, registration, preadmission, and admission processes.
• Maintain system work queues and monitor workflows.
• Answer phones, fax, scan, and perform other duties as assigned. Cross-train with Scheduling, Authorization, & Referrals.
• Promote smooth patient flow and maximize reimbursement through accurate data capture and compliance with CMS, EMTALA, and Joint Commission rules.

Skills

Customer service

Computer skills

Professionalism

Independent judgment

Education

High School Diploma or equivalent

Job description

Saint Francis Healthcare System is seeking a Registration Specialist to manage check-in, preregistration, registration, preadmission and admission processes. You will collect demographic data, verify insurance, obtain signatures, and ensure CMS/Joint Commission compliance to support revenue cycle efficiency.

Responsibilities include handling IDs and insurance cards, maintaining registration queues, answering calls, and cross-training with Scheduling, Authorization, and Referrals to assist as