Patient Registration Specialist

Hanker Systems, Inc.; West Hollywood (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Hanker Systems, Inc. in West Hollywood, CA, is seeking a Patient Service/Access Representative to support patient access activities, including scheduling, pre-registration, referrals, and financial clearance.

The role emphasizes accurate registration and excellent customer service. You will verify insurance eligibility and benefits, determine patient responsibility, communicate estimates, and collect co-pays.

Qualifications

• Experience with medical insurance, referrals, and benefit plans.
• 3+ years as a Patient Service/Access Representative in an outpatient Clinic Or medical office
• Epic experience.
• Knowledge of medical terminology.

Responsibilities

• Support patient access activities including scheduling, pre-registration, referrals, authorizations, financial clearance, and patient registration.
• Verify insurance eligibility, benefits, TPL, Medi-Cal/Medicare, and Workers Comp.
• Determine patient responsibility, provide estimates, and collect co-pays/deductibles.
• Provide excellent customer service and maintain accurate patient information.

Skills

Medical insurance experience

Medical terminology knowledge

Patient service skills

Tools

Epic

Job description

• Experience with medical insurance, referrals, and benefit plans.
• 3+ years as a Patient Service/Access Representative in an outpatient Clinic Or medical office
• Epic experience.
• Knowledge of medical terminology.

Required Qualifications

• Experience with medical insurance, referrals, and benefit plans.
• 3+ years as a Patient Service/Access Representative in an outpatient Clinic Or medical office
• Epic experience.
• Knowledge of medical terminology.

Key Responsibilities

• Support patient access activities including scheduling, pre-registration, referrals, authorizations, financial clearance, and patient registration.
• Verify insurance eligibility, benefits, TPL, Medi-Cal/Medicare, and Workers Compensation.
• Determine patient responsibility, provide estimates, and collect co-pays/deductibles.
• Provide excellent customer service and maintain accurate patient information.