Patient Registration Specialist

Hanker Systems, Inc.; Anaheim (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

Hanker Systems, Inc. in Anaheim, CA is seeking a Patient Service/Access Representative to help with scheduling, registrations, and insurance verification in an outpatient setting.

The role requires strong knowledge of medical terminology, experience with medical insurance and referrals, and proficiency with Epic. You will work with the team to ensure accurate information and excellent patient service.

Qualifications

• Experience with medical insurance, referrals, and benefit plans.
• 3+ years as a Patient Service/Access Representative in an outpatient clinic or medical office.
• Epic experience.
• Knowledge of medical terminology.

Responsibilities

• Support patient access activities including scheduling, pre-registration, referrals, authorizations, financial clearance, and patient registration.
• Verify insurance eligibility, benefits, TPL, Medi-Cal/Medicare, and Workers Compensation.
• Determine patient responsibility, provide estimates, and collect co-pays/deductibles.
• Provide excellent customer service and maintain accurate patient information.

Skills

Medical insurance knowledge

Referral processing

Medical terminology

3+ years outpatient access

Patient registration

Tools

Epic

Job description

• Experience with medical insurance, referrals, and benefit plans.
• 3+ years as a Patient Service/Access Representative in an outpatient Clinic Or medical office
• Epic experience.
• Knowledge of medical terminology.

Required Qualifications

• Experience with medical insurance, referrals, and benefit plans.
• 3+ years as a Patient Service/Access Representative in an outpatient Clinic Or medical office
• Epic experience.
• Knowledge of medical terminology.

Key Responsibilities

• Support patient access activities including scheduling, pre-registration, referrals, authorizations, financial clearance, and patient registration.
• Verify insurance eligibility, benefits, TPL, Medi-Cal/Medicare, and Workers Compensation.
• Determine patient responsibility, provide estimates, and collect co-pays/deductibles.
• Provide excellent customer service and maintain accurate patient information.