Patient Registration & Scheduling Specialist

Dupont Hospital, LLC; Fort Wayne (IN); On-site; USD 34,000 - 42,000; Full time

Job summary

Dupont Hospital, LLC is seeking a Registrar to support patient care by accurately capturing demographic and insurance information through in-person and telephone interactions. The role ensures a smooth registration process, schedules procedures, secures authorizations, and maintains organized patient records with exceptional customer service.

The position requires 0-2 years in healthcare registration, familiarity with EHR systems, and post-secondary training in medical office administration.

Qualifications

• 0-2 years of experience in a healthcare setting including patient registration, scheduling, or front desk admissions.
• Post-secondary education in medical office administration preferred.
• Knowledge of insurance verification and basic medical terminology.

Responsibilities

• Interacts with patients and families to address questions and provide courteous, timely assistance.
• Regulates schedules based on procedure requirements and physician availability.
• Schedules procedures and pre-registers patients by obtaining demographic information.
• Verifies insurance eligibility and obtains necessary authorizations.

Skills

Customer service

Medical terminology

EHR systems

Education

Post-secondary education in medical office administration

Tools

Registration software

Job description

Dupont Hospital, LLC is seeking a Registrar to support patient care by accurately capturing demographic and insurance information through in-person and telephone interactions. The role ensures a smooth registration process, schedules procedures, secures authorizations, and maintains organized patient records with exceptional customer service.

The position requires 0-2 years in healthcare registration, familiarity with EHR systems, and post-secondary training in medical office administration.