Patient Registration Representative

Pride Health; Bellingham (WA); On-site; USD 24,796 - 28,929; Full time

Job summary

Pride Health in Bellingham, WA is seeking a PSC Registration Representative for a 5+ month assignment with a strong potential for extension or conversion. You will greet patients, assist with kiosk check-in, handle registrations accurately, and coordinate with physician offices to obtain orders while maintaining HIPAA compliance.

Required: high school diploma and at least 1 year of customer service; weekend availability and a willingness to work 40 hours per week at $18–$21/hr on W2.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of customer service experience.
• Data entry and keyboarding experience preferred.
• Healthcare front office, receptionist, clerical experience preferred.
• Medical terminology knowledge is helpful but not required.

Responsibilities

• Greet patients and visitors professionally and courteously.
• Assist patients with kiosk check-in and verify registration data.
• Contact physician offices to obtain patient orders when needed.
• Respond to patient and customer inquiries promptly and professionally.
• Perform front office duties including filing, faxing, mailing, and data entry.
• Ensure HIPAA compliance and patient confidentiality throughout processes.

Skills

Customer service

Data entry

PC proficiency

Front office experience

Medical terminology

Education

High School Diploma or GED

Job description

Join Pride Health as a PSC Registration Representative at Bellingham, WA! This is a 5+ months assignment (with high possibility of extension or conversion) offering a great opportunity for experience to excel in a dynamic environment.

Role: PSC Registration Representative

Location: Bellingham, WA 98225

Shift Schedule: Day Shift (Typically 8:00 AM – 5:00 PM; may begin as early as 6:00 AM based on business needs)

Hours per Week: 40 hours

Start Date: ASAP

Pay Highlights: $18-21/hr. on W2 (Based on experience & education)

Key Responsibilities:

• Greet patients and visitors in a courteous and professional manner.
• Assist patients with kiosk check-in and ensure registration information is accurate.
• Contact physician offices and clients to obtain patient orders when necessary.
• Respond to patient and customer inquiries professionally and efficiently.
• Perform front office administrative duties including filing, faxing, mailing, and data entry.
• Process customer concerns using established reporting procedures.
• Ensure compliance with HIPAA regulations and patient confidentiality requirements.
• Utilize test translation tables and internal systems accurately.
• Maintain adequate office and laboratory supply inventory.
• Complete required training and comply with Quest Diagnostics policies and procedures.
• Participate in special projects and perform additional duties as assigned.

Qualifications:

Education:

• High School Diploma or GED required.

Experience: Minimum 1 year of customer service experience.

Preferred Experience

• Data entry and keyboarding experience.
• PC/computer proficiency.
• Previous front office, receptionist, healthcare, or clerical experience.
• Medical terminology knowledge is helpful but not required.

Additional Requirements

• Must be flexible to work weekends, holidays, overtime, or adjusted start times based on staffing needs.
• COVID-19 vaccination is required. Only approved medical exemptions will be accepted.

*Offered pay rate will be based on education, experience, and healthcare credit.

Note: Local candidates within 25-30 miles are eligible

About Pride Health

Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.

As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.

Equal Employment Opportunity Statement

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.