Patient Registration & Intake Specialist

Candler County Hospital; Georgia; On-site; USD 19,000 - 25,000; Full time

Job summary

Candler County Hospital in Georgia is seeking a Patient Registration Clerk to greet patients, collect personal and insurance information, and relay details to the medical staff. You will input demographics and billing data, assist with check-in, answer phones, and guide patients to the right areas while maintaining HIPAA confidentiality.

A friendly, accurate approach is essential in this frontline role. Candidates should have a high school diploma and prefer 6–12 months hospital experience;

Qualifications

• High school diploma or equivalent required.
• Six to twelve months hospital experience preferred.
• Knowledge of medical insurance (Medicare, HMO’s, PPO’s and commercial) preferred.
• Professional demeanor, and basic computer skills required.
• Excellent organizational and customer service skills.
• Above average oral and written communication skills.
• Demonstrated ability to work independently.
• Ability to effectively communicate and work with physicians, residents, nurses, patients, families, staff, other health care professionals, and management.
• Ability to work with and maintain confidentiality of patient, patient account, and personnel data.
• Work as a team player and multi-task is necessary for this position.
• Possesses good interpersonal skills, initiative, integrity, flexibility, and adaptability.
• Ability to pay close attention to detail

Responsibilities

• Greet patients and gather personal information
• Input demographics and billing information into the system
• Process encounters daily for and balance to co-payments
• Collect balance due at time of check in
• Answer phones and direct patients to relevant areas
• Keep registration desk clean and organized
• Maintain confidentiality according to HIPAA regulations

Skills

Customer service

Communication skills

Organizational skills

Confidentiality

Team player

Education

High school diploma or equivalent

Job description

Candler County Hospital in Georgia is seeking a Patient Registration Clerk to greet patients, collect personal and insurance information, and relay details to the medical staff. You will input demographics and billing data, assist with check-in, answer phones, and guide patients to the right areas while maintaining HIPAA confidentiality.

A friendly, accurate approach is essential in this frontline role. Candidates should have a high school diploma and prefer 6–12 months hospital experience;