Patient Registration & Front Office Specialist

Rebound Orthopedics & Neurosurgery; Vancouver (WA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical/Vision/Rx

Dental

401(K) Retirement Plan

Life Insurance

Disability Insurance

HSA/FSAs

Paid Time Off

Job summary

Rebound Orthopedics & Neurosurgery in Vancouver, WA is seeking a full-time Registration Representative. The role involves checking in patients, collecting copays, posting to accounts, and communicating financial policies to patients. Strong organization and patient-service focus are essential.

The position requires a high school diploma or GED and healthcare front office experience. Knowledge of insurance contracts and HIPAA compliance is valued, with a team-oriented, patient-centered approach.

Qualifications

• High School Diploma or GED.
• Two years healthcare front office experience preferred.
• Knowledge of healthcare insurances, benefits and contracts.
• Ability to manage difficult and stressful situations.
• HIPAA rules and confidentiality knowledge.

Responsibilities

• Check in patients and collect copays and deposits.
• Post to patient accounts and communicate financial policies.
• Explain privacy practices and insurance differences.
• Provide after-visit summaries and schedule follow-ups.
• Assist patients and visitors with directions and needs.
• Train new staff and support colleagues as needed.
• Maintain confidentiality per HIPAA.

Skills

Front office experience

Healthcare insurance knowledge

Communication skills

Organization skills

HIPAA compliance

Education

High School Diploma or GED

Tools

Calculator

Copier

Computer literacy

Job description

Rebound Orthopedics & Neurosurgery in Vancouver, WA is seeking a full-time Registration Representative. The role involves checking in patients, collecting copays, posting to accounts, and communicating financial policies to patients. Strong organization and patient-service focus are essential.

The position requires a high school diploma or GED and healthcare front office experience. Knowledge of insurance contracts and HIPAA compliance is valued, with a team-oriented, patient-centered approach.