Patient Registration & Front Desk Specialist

United Surgical Partners International; Gainesville (VA); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical, dental, vision, and Rx

401(k) and retirement planning

Paid holidays and vacation

Short/Long-term disability

Employee assistance programs

Free parking

Job summary

Haymarket Surgery Center, a patient-centered outpatient facility, is seeking a friendly Receptionist – Patient Registration. You will be the first point of contact, handling registration, scheduling, and front desk tasks with a focus on accuracy and patient care.

The role requires a HS diploma or GED, familiarity with medical office software, and strong interpersonal skills to support a fast-paced clinic environment. USPI benefits and a team-oriented setting are offered.

Qualifications

• HS Diploma or GED required.
• Previous experience in a medical office or healthcare setting preferred.
• Demonstrated longevity in past roles; consistent work history is highly valued.
• Strong interpersonal and communication skills with a patient-focused approach.
• Proficiency in medical office software, scheduling systems, and electronic health records (EHR).
• Excellent organizational skills and attention to detail.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Greet patients and visitors in a professional, courteous manner.
• Complete patient registration and check-in/check-out processes accurately.
• Verify patient demographics, insurance information, and required documentation.
• Schedule, confirm, and update appointments using medical office software and EHR systems.
• Collect co-pays and outstanding balances in accordance with practice policies.
• Answer and route phone calls, respond to inquiries, and provide general information.
• Maintain organized, accurate records and ensure confidentiality of patient information.
• Collaborate with clinical and administrative staff to support smooth daily operations.

Skills

Interpersonal communication

Customer service

Multitasking

Attention to detail

Education

HS Diploma or GED

Tools

EHR systems

Medical office software

Scheduling systems

Job description

Haymarket Surgery Center, a patient-centered outpatient facility, is seeking a friendly Receptionist – Patient Registration. You will be the first point of contact, handling registration, scheduling, and front desk tasks with a focus on accuracy and patient care.

The role requires a HS diploma or GED, familiarity with medical office software, and strong interpersonal skills to support a fast-paced clinic environment. USPI benefits and a team-oriented setting are offered.