Receptionist - Patient Registration

United Surgical Partners International; Gainesville (VA); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical, dental, vision, and Rx

401(k) and retirement planning

Paid holidays and vacation

Short/Long-term disability

Employee assistance programs

Free parking

Job summary

Haymarket Surgery Center, a patient-centered outpatient facility, is seeking a friendly Receptionist – Patient Registration. You will be the first point of contact, handling registration, scheduling, and front desk tasks with a focus on accuracy and patient care.

The role requires a HS diploma or GED, familiarity with medical office software, and strong interpersonal skills to support a fast-paced clinic environment. USPI benefits and a team-oriented setting are offered.

Qualifications

• HS Diploma or GED required.
• Previous experience in a medical office or healthcare setting preferred.
• Demonstrated longevity in past roles; consistent work history is highly valued.
• Strong interpersonal and communication skills with a patient-focused approach.
• Proficiency in medical office software, scheduling systems, and electronic health records (EHR).
• Excellent organizational skills and attention to detail.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Greet patients and visitors in a professional, courteous manner.
• Complete patient registration and check-in/check-out processes accurately.
• Verify patient demographics, insurance information, and required documentation.
• Schedule, confirm, and update appointments using medical office software and EHR systems.
• Collect co-pays and outstanding balances in accordance with practice policies.
• Answer and route phone calls, respond to inquiries, and provide general information.
• Maintain organized, accurate records and ensure confidentiality of patient information.
• Collaborate with clinical and administrative staff to support smooth daily operations.

Skills

Interpersonal communication

Customer service

Multitasking

Attention to detail

Education

HS Diploma or GED

Tools

EHR systems

Medical office software

Scheduling systems

Job description

Full Time Receptionist – Patient Registration

Haymarket Surgery Center is a state-of-the-art multispecialty facility dedicated to delivering high-quality, patient-centered surgical care in a comfortable and efficient outpatient setting. We are committed to clinical excellence, safety, and compassionate care across a wide range of surgical specialties.

Position Overview

We are seeking a friendly, professional Receptionist – Patient Registration team member to be the first point of contact for our patients and visitors. The ideal candidate will provide exceptional customer service while efficiently managing registration, scheduling, and front desk operations in a fast-paced environment.

Key Responsibilities

• Greet patients and visitors in a professional, courteous manner.

• Complete patient registration and check-in/check-out processes accurately.

• Verify patient demographics, insurance information, and required documentation.

• Schedule, confirm, and update appointments using medical office software and EHR systems.

• Collect co-pays and outstanding balances in accordance with practice policies.

• Answer and route phone calls, respond to inquiries, and provide general information.

• Maintain organized, accurate records and ensure confidentiality of patient information.

• Collaborate with clinical and administrative staff to support smooth daily operations.

Qualifications & Requirements

• HS Diploma or GED required.

• Previous experience in a medical office or healthcare setting preferred.

• Demonstrated longevity in past roles; consistent work history is highly valued.

• Strong interpersonal and communication skills with a patient-focused approach.

• Proficiency in medical office software, scheduling systems, and electronic health records (EHR).

• Excellent organizational skills and attention to detail.

• Ability to multitask and work in a fast-paced environment.

• Knowledge of medical terminology and insurance verification is a plus.

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

• Medical, dental, vision, and prescription coverage.

• Life and AD&D coverage.

• Availability of short- and long-term disability.

• Flexible financial benefits including FSAs and HSAs.

• 401(k) and access to retirement planning.

• Paid holidays and vacation.

If you are passionate about patient care, enjoy working in a collaborative environment, and have a strong customer service mindset, we encourage you to apply and join the team at Haymarket Surgery Center.

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Required Skills:

Qualifications:

• High school graduate or equivalent.
• Current CPR or BLS. CNA, MA or other certifications preferred.
• Demonstrates necessary clinical competency.

What We Offer

As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life’s daily stresses.

• Competitive wages
• Opportunities to better yourself professionally
• Health, Dental & Vision Coverage
• 401(k) retirement plan
• Paid Time Off (PTO)
• Company Paid Holidays
• Employee Assistance Programs
• Health Savings Account/ Flexible Spending Account
• Education Assistance
• Short Term Disability and Long Term Disability Insurance
• Travel Assistance when 100+ miles from home for business or vacation
• Free parking

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