Patient Registration & Front Desk Specialist

Cooper University Health Care; Camden (NJ); On-site; USD 25,000 - 40,000; Full time

Job summary

Cooper Norcross Health is seeking a Receptionist I in New Jersey to manage chart setup, patient check-in, and frontline communications at the front desk. The role includes backup support for the Receptionist II, ensuring smooth daily operations and responsive service for patients and visitors.

You will verify insurance, collect co-pays, and update demographics in the SIS system, while directing registrations to expedite care. Strong organizational and customer service skills are essential.

Qualifications

• Relevant data entry experience or typing skills required.
• Experience in customer service or reception in a healthcare setting preferred.
• HBAs or basic office equipment knowledge is expected.

Responsibilities

• Set up new charts and break down completed charts for records.
• Act as secondary front desk contact for patients and visitors and manage telephone activity.
• Update patient demographics and insurance in the SIS system.
• Direct patient registration and admission processes to expedite service.
• Verify insurance coverage, collect co-pays/deductibles, and process referrals.

Skills

Data entry

Customer service

Typing

Education

High School diploma

Tools

EPIC

Job description

Cooper Norcross Health is seeking a Receptionist I in New Jersey to manage chart setup, patient check-in, and frontline communications at the front desk. The role includes backup support for the Receptionist II, ensuring smooth daily operations and responsive service for patients and visitors.

You will verify insurance, collect co-pays, and update demographics in the SIS system, while directing registrations to expedite care. Strong organizational and customer service skills are essential.