Healthcare Front Desk & Patient Concierge

Cooper Norcross Health; Cape May Court House (NJ); On-site; USD 25,000 - 40,000; Full time

Job summary

Cooper Norcross Health is seeking a Receptionist I to support chart setup, patient check-in, and front desk operations in Camden, NJ. The role requires attention to detail, strong customer service skills, and the ability to work as a reliable back-up for the receptionist II position.

You will update patient demographics, verify insurance, collect co-pays, and direct the registration/admission process to expedite service for patients. EPIC experience and a high-school diploma are preferred.

Qualifications

• Data entry experience and knowledge of basic office equipment.
• EPIC system experience preferred.
• At least 1 year of customer service or reception in a healthcare environment.

Responsibilities

• Set up new charts and breakdown completed charts.
• Serve as secondary front desk contact for patients and visitors.
• Update patient demographics and insurance information in the SIS system.
• Direct patient registration and admission to expedite service.
• Verify insurance, collect co-pays/deductibles and patient self-payments and referrals.
• Maintain good organization and attention to detail in chart preparation.

Job description

Cooper Norcross Health is seeking a Receptionist I to support chart setup, patient check-in, and front desk operations in Camden, NJ. The role requires attention to detail, strong customer service skills, and the ability to work as a reliable back-up for the receptionist II position.

You will update patient demographics, verify insurance, collect co-pays, and direct the registration/admission process to expedite service for patients. EPIC experience and a high-school diploma are preferred.